Privacy Policy

Introduction

Sue Miami Law Group (“we,” “us,” or “our”) is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.

As a personal injury law firm, we are bound by professional standards of confidentiality that are even more stringent than those required by federal privacy laws. We have always protected your right to privacy and do not take lightly the confidence you place in us.

Information We Collect

Personal Information

When you contact us or use our services, we may collect personal information such as:

• Full name and contact information (address, phone number, email)
• Date of birth and Social Security number
• Details about your legal matter or injury
• Insurance information
• Medical records and health information
• Financial information relevant to your case
• Communication records and correspondence

Protected Health Information (PHI)

In personal injury cases, we may collect and process Protected Health Information as defined by HIPAA, including:

• Medical records and treatment history
• Healthcare provider information
• Insurance claims and documentation
• Disability-related information
• Mental health records

Website Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Pages visited and time spent
• Referring website information
• Device and operating system data
• Cookies and similar tracking technologies

How We Use Your Information

Legal Services

• Providing legal representation and counsel
• Investigating and building your case
• Communicating with opposing parties, insurance companies, and healthcare providers
• Preparing legal documents and court filings
• Calculating damages and compensation

Business Operations

• Responding to inquiries and scheduling consultations
• Managing client relationships and communications
• Processing payments and billing
• Improving our services and website functionality
• Complying with legal and professional obligations

Information Sharing and Disclosure

We maintain strict confidentiality of client information and do not share your personal information except in the following circumstances:

With Your Consent

We may share information with your explicit written consent or as directed by you.

Legal and Professional Requirements

• As required by law, court order, or legal process
• To comply with professional ethics rules and bar regulations
• In connection with legal proceedings related to your case
• To prevent fraud or protect our legal rights

Service Providers and Business Associates

We may share information with trusted third parties who assist in providing our services, including:

• Medical record retrieval services
• Court reporting services
• Expert witnesses and consultants
• IT support and cloud storage providers
• Accounting and billing services

All third parties are required to maintain confidentiality and comply with applicable privacy laws.

Case-Related Parties

In the course of legal representation, we may share relevant information with:

• Healthcare providers and medical professionals
• Insurance companies and adjusters
• Opposing counsel and parties
• Expert witnesses and investigators
• Court personnel and administrative staff

HIPAA Compliance

Administrative Safeguards

• Designated HIPAA compliance officer
• Staff training on privacy procedures
• Written policies and procedures
• Business associate agreements with subcontractors

Physical Safeguards

• Secure storage of physical records
• Limited access to areas containing PHI
• Proper disposal of confidential documents
• Security measures for workstations and media

Technical Safeguards

• Encryption of electronic PHI
• Access controls and user authentication
• Audit logs and monitoring systems
• Secure transmission of electronic data

Data Security

We implement reasonable organizational, technical, and physical measures to protect your personal information:

• Encrypted data transmission and storage
• Secure servers and firewalls
• Regular security assessments and updates
• Access controls and authentication systems
• Staff training on data security procedures

However, no electronic transmission or storage technology is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to:

• Provide legal services and maintain the attorney-client relationship
• Comply with legal and professional obligations
• Preserve records for potential appeals or related proceedings
• Meet statute of limitations requirements

Generally, we retain client files for a minimum of seven (7) years after case closure, or longer as required by law or professional rules.

Your Rights

Access and Correction

• Request access to your personal information
• Request correction of inaccurate information
• Obtain copies of your file or records

Privacy Preferences

• Request restrictions on use or disclosure of information
• Request alternative methods of communication
• Opt-out of marketing communications

HIPAA Rights (for PHI)

• Request accounting of disclosures
• File complaints with the Office for Civil Rights
• Request amendments to health information

Limitations: Certain rights may be limited by attorney-client privilege, legal obligations, or court orders.

Cookies and Online Tracking

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Ensure website security and functionality

You can control cookies through your browser settings, but disabling them may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing personal information.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on our website with the effective date. Continued use of our services after updates constitutes acceptance of the revised policy.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Sue Miami Law Group
8660 West Flagler Street, Suite 100,
Miami, FL 33144
Phone: (305) 778-4445
Email: hello@suemiamilawgroup.com

Attorney-Client Privilege Notice

Please note that communications through our website or email may not be secure or privileged until an attorney-client relationship is established. Do not send confidential or sensitive information until we have confirmed representation.